missrachelsmith

CPD23: Organising opening hours

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The problem:

I’ve mentioned this before – I’m not a big fan of the library’s opening hours pages. They’re not particularly user-friendly, from a customer perspective, and they are horribly difficult to update.

The problem-solver:

Could be Google Calendar, which is what Thing 8 of the 23 Things for Professional Development course is all about. Over the last week, I’ve been investigating using Google Calendar as a interim fix to our opening hours pages problem. I have a Google account, so I’ve set up my personal Google calendar as if it were the library’s opening hours calendar. I’ve inputted some data as if we were undergoing a time where opening hours were changing from vacation, to term, to 24/7 opening hours. And this is the result:

Having not used Google Calendar before, I found it quite simple to schedule appointments, and you can set events so that they repeat on certain days of the week, or for a certain length of time.

There are certain problems, however, when you’re using it less as a diary and more of an opening hours database. When I scheduled appointments to reflect the times the Library was open, they only displayed the start time on the final calendar, like this:

Which looked quite odd. I couldn’t really find a way to get around this, although it might be just a case of digging deeper into the calendar settings, so I ended up scheduling everything as an all day event, and then manually inputting the times, i.e.:

But then this also has some limitations, because Google Calendar wants to order all day events alphabetically. I ended up changing ‘Help and Information Desk Opening Hours’ to ‘Service Desk Opening Hours’ to make sure information about the times at which full library services were available followed the information about the library’s opening hours.

Anyway, I meddled a bit with the display settings, and then Google produced some code so I could embed it into a webpage.

So, it didn’t take any technical wizardry whatsoever – and it should hopefully be quite easy to embed this into the university’s Content Management System. However, if we decide to go down this route without any technical work by the library’s IT team, it will be a bit of a dirty fix and we’ll need to be careful about how we input the data.

It’s not perfect, but it could be a better way of organising this information, particularly if we can add in Library events as well. Watch this space.

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Written by missrachelsmith

July 28, 2011 at 17:27

Posted in CPD23

Tagged with ,

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